Driving immediate and tangible benefits with ‘Happy Path’ analysis
So there you are. For a fraction of the time it takes to brief an external expert, and with no waiting around for allocation of a project team, you as the process owner have developed a roadmap to get to process happiness. What’s more, the tool you have used to analyse the situation is the very same tool you will use to communicate the case for change – no more grappling separately with statistical analysis and slides.
Imagine the business impact of your entire organisation using an “on steroids” version of this technique, enabled by software that continuously guides and mentors each user. Open Orbit is the only process improvement tool to use algorithms to mentor users while they are solving problems. Whether the problem is improving customer service or streamlining approvals processes, the algorithm guides human judgment to speed up the identification of the best solution. Along the way, Open Orbit stores the best route so it can be referred to by anyone in the organisation. Unlike any other tool on the market, it builds reusable corporate memory of what works and why, in a way that’s accessible by anyone, regardless of their familiarity with business process improvement. It also detects whether multiple users in the organisation have similar problems and connects them to drive collaboration.
We hope you found this self-help guide useful and relevant to your business. For more information on Expertise Automation from Open Orbit, please contact us on www.openorbit.net/contact_us