Open Orbit Features
An integrated, fully hosted platform for the process and performance improvement community and their clients. Open Orbit drives faster Process Improvement (PI), sharper insights, stronger cases for change, lower project costs and more sustainable change. In short, it is PI 2.0 as it applies the principles of PI to the process of PI itself.
Effectiveness – Faster and Better Outcomes
- Get to sharper insights, faster
- Build a more compelling case for change
- Track benefits realisation through to closure
Efficiency - Lower Cost Projects
- Use less resources from the project team and the process owner organisation
- Tap into external expertise faster and more cost-effectively
Standardisation, Repeatability, Reliability
- Standardise the diagnostic process so as to minimise effort as well as time to productivity for the project team itself
- Accumulate accessible and insightful corporate memory of previous projects, metrics, causes, solutions and implementation
- Engagement of process owners and sustainability of change
For enterprises, Open Orbit dramatically increases the return on investment for Process Improvement. For process management and consultancy providers, Open Orbit creates an opportunity for new revenue streams arising from the globalised delivery of Lean Six Sigma analysis and advice.
Open Orbit consists of a Diagnostic Workbench, an Open Knowledge Base and a Community Forum with context-sensitive collaboration features.
Open Orbit’s Diagnostic Workbench reduces effort and time and maximises the capacity of teams. It helps project teams, operations teams and coaches to focus on the metrics, root causes and solutions that matter. It reduces time-to-insight generation, builds a stronger case for change and makes change sustainable by engaging the stakeholder group in the process of insight generation.
- Project Setup, Scope, Objectives, Priorities
- Metrics Capture
- Cause and Solution diagnostic
- Control and tracking
- Mentored Thinking
(Patent application in progress)
Open Orbit’s Diagnostic Workbench standardises the diagnostic process, providing accessible and reusable corporate memory; it improves how people collaborate and replicate success. The metrics data model in the Diagnostic Workbench becomes the ideal place to track benefits realisation, thus establishing a strong and on-going link with the business case.
The algorithm powering ‘Mentored Thinking’ uses the tagging for industry and process provided by the user, along with the process modelling and metric data entered into the Diagnostic Workbench by the user. These factors determine the most relevant suggestions at any given stage in the project. The tool also uses this data to determine collaboration opportunities by connecting users who are involved in similar problems. The privacy and confidentiality of users and their project-specific data is managed tightly throughout the process.
The live Open Knowledge Base provides an open encyclopaedia of context-sensitive insights, best practices, diagnostic aids and collaboration opportunities at your fingertips.
The Open Knowledge Base is built using Wiki technology and is open to contribution from users. ‘OO Suggestions’ are the basic unit of content and provide definitions, insights and references for further reading. ‘OO Suggestions’ can be for metrics, causes, or solutions. They can also be for techniques, methods and technologies. They are chained together in a diagnostic framework consisting of symptoms as seen through metrics, which could be due to causes, addressed by solutions and measured for success through metrics again.
Ease of Deployment
Open Orbit is an integrated, end-to-end cloud-hosted solution. Our clients data and it’s confidentiality is paramount for us. We provide state of the art security infrastructure to ensure your data is safe with us.
There is no implementation, deployment or integration cost involved. All the software and the data and content that it uses is part of the hosted solution.
Open Orbit is simple and intuitive to use. There is no training pre-requisite and you are welcome to sign up and start realising benefits from the very first project. Having said that, a concise collection of demonstration videos is available on the support website for help with familiarisation