Open Orbit Knowledge Base Overview
Knowledge Base Overview
The live knowledge base puts at your fingertips an open encyclopaedia of context-sensitive insights, best practices, diagnostic aids and collaboration opportunities.
Open Orbit Knowledge base Framework
It is built on Wiki technology and is open to users for contribution. “Wislets” are the basic unit of content, and provide definitions, insights and references for further reading. Wislets can be for metrics, causes, or solutions. They can also be for techniques, methods and technologies. They are chained together in a diagnostic framework consisting of symptoms as seen through metrics, which could be due to causes, addressed by solutions, and measured for success through metrics again. There are 3 types of ‘Wislets’ in Knowledge base:
Accessing Open Orbit Knowledge base
Open Orbit knowledge base can be accessed by multiple ways. You can either go to KB directly or from Open Orbit website or Open Orbit Workbench. See below the screenshots and details of all the ways you can access the knowledge base.
Searching in Open Orbit Knowledge Base
It is very easy to search for metrics, causes and solutions in Open Orbit Knowledge Base. You can do it by multiple way, lets see the different ways.
Can I add to Open Orbit Knowledge Base?
Certainly, like any other wiki, you can add new wislets or improve existing ones. You must have registered to Open Orbit Knowledge Base to make any changes. The registration process is fairly simple and self explanatory.
Once you are registered, you can login with your credentials and like any other wiki, you can add new or improve existing articles. Note that this is tightly controlled, any changes made will be verified by Open Orbit Expert before it can be published. Happy editing!
Is Open Orbit Knowledge Base, a complete bible for Quality?
Nope, like any other wiki, it is not complete and it never will be. It is seeded with the important parts and will grow with user contribution. Therefore, we encourage all our users to contribute as much as they can.
Link between Metrics, Causes and Solutions
Metrics, Causes & Solutions are part of diagnostic chain. A project contains Metrics, Causes and Solutions each drawn from a master list and then attached to the project. Each work-type as it goes through a step, can have certain measurement taken at a step, process or even project level.
These measurements are called Metrics. Each Metrics, will have have a target and an actual value leading up to the project or current performance. It will eventually hold final values from after the project to enable tracking of benefits realisation.
A Cause, is what potentially explains why a metrics has the value that it does. And finally, a Solution is what potentially helps remove the cause and improve the performance as measured by that Metrics.
So, Metrics, Causes and Solutions are pulled from a wide ranging list in to the project. Thereafter, a Metrics may optionally be narrowed down in its focus to apply to only one of the processes within the project, or even one step therein.