We help organisations boost their business performance through practical improvement strategies.

We build a clear picture of how all aspects of your business come together to create value, uncover hidden inefficiencies, and reveal untapped opportunities.

We design and define customer-centric processes and enable organisations to effectively manage operational risks and meet compliance requirements.

We serve clients from corporate, government, and not for profits sectors.

Our Services

Advisory, Design, Improvement and Operational Risk Practice

We assist CEOs, Heads of Divisions & Team Leaders to solve their business challenges and improve their customer and business outcomes, and become resilient to operational risks.

Our experience spans strategy, business planning, budgeting, operations design, operating risk management and controls design, compliance by design, process transformation, technology transformation, Agile delivery, Lean, Six Sigma, and Design Thinking. 

Our expertise is founded on Lean principles, Human-Centered Design thinking, meticulous data analysis, process engineering, and insightful performance measurement.

We have synthesised these into a cohesive Open Orbit approach where Clever meets Simple.

Learn More

Clients engage us for advice on:

  • Documenting processes and controls to meet regulatory requirements
  • Translating strategic goals into Operational Excellence
  • Stripping out non-value-adding activities
  • Delivering consistent experience to customers and staff
  • Situating KPIs in the flow of service delivery
  • Streamlining business processes
  • Assessing automation readiness
  • Building Lean and continuous improvement muscle in their teams

Software as a Service

The Open Orbit platform provides a DIY tool to define and optimize your processes.

It makes Lean Six Sigma and Design Thinking accessible through an easy to use platform where Clever meets Simple.

Learn More