Technology combined with human expertise for process design and improvement.
Translate strategic goals into Operational Excellence
Strip out non-value-adding activities
Deliver consistent experience to customers and staff
Situate your KPIs in the flow of service delivery
Streamline processes before automating them
Deploy process knowledge in mobile-friendly mode
Build Lean and improvement muscle in your teams
Lean Six Sigma and Design Thinking made simple.
A GPS algorithm for solving business process problems
Our Services
Diagnostic Platform (Saas)
Design and improve your processes with a DIY tool
Design Workbench, Mind-maps for symptom-cause-remedy diagnostics, mentored thinking services to complement technology platform.
Suitable for operations teams, improvement teams, business analysts, business consultants
Advisory & Consulting
We redesign your processes for speed and impact
Assist CEOs, Heads of Divisions & Operations with independent advice on how to improve service systems, increase CX and EX and manage operational risks
Pr
cess Wallet (Saas)
Organise your end-to-end processes and SOPs for easy reference
Your procedures, reference material, guides, templates, checklists – stacked and organized within an optimized process, all in one place. Suitable for employees at all levels
Training & Skilling
Enhance your process design, improvement, and Lean capabilities
Suitable for transformation teams, operations teams, improvement teams, business analysts, business consultants