The company is led and managed by process improvement (PI) practitioners with expertise in technology. We have converted extensive experience in driving sustainable improvement into an intuitive and versatile technology that applies the principles of PI to the process of doing PI itself. That in essence is the promise of Open Orbit – it will make your PI projects faster, cheaper, more standardised, more repeatable, more re-usable and more predictable. All the attributes that we seek in the business process are thus being applied to the improvement project as well.

Insolitus is based in Sydney, Australia and has development and design partners in India. It has concept and design advisors from the industry including senior process excellence practitioners in global consulting firms, business service providers and large enterprises.

As a Design and Domain Partner for Open Orbit, Umesh has helped enhance the value through participation in conceptualisation, design, and content creation. His key competency in facilitating transformation through linking Process Excellence to Business Objectives has been very useful. His experience in operations standardisation and capability building have helped OO’s journey towards a robust diagnostic framework, purposeful content, and ease of use.

In her career of 17 years she has worked with the pioneers in mobile telephony – Modi Telstra and Airtel ; and in IT enabled services – Intelenet Global Services. She has worked for marquee clients like Vodafone, e Bookers, Lumo, Transunion, Equifax to name a few. Rohini has a strong track record of managing and transitioning large operations of 1000+ people, implementing best practices in processes, and delivering to ambitious goals with regard to Quality and Service Levels.