The company is led and managed by process improvement (PI) practitioners with expertise in technology. We have converted extensive experience in driving sustainable improvement into an intuitive and versatile technology that applies the principles of PI to the process of doing PI itself. That in essence is the promise of Open Orbit – it will make your PI projects faster, cheaper, more standardised, more repeatable, more re-usable and more predictable. All the attributes that we seek in the business process are thus being applied to the improvement project as well.
Insolitus is based in Sydney, Australia and has development and design partners in India. It has concept and design advisors from the industry including senior process excellence practitioners in global consulting firms, business service providers and large enterprises.
Meet the Team
Open Orbit is Niranjan’s brainchild and has been founded with a vision to apply the principles of Process Improvement (PI) to the very process of PI itself – or PI 2.0. The combination of a diagnostic style workbench, (patent application under way) with a context-sensitive knowledge base of PI insights, was conceived from Niranjan’s experience of Lean Six Sigma and what drives sustainable process change. With Open Orbit, he has brought together this knowledge with his insights in technology to conceive of and build a new platform for the process improvement professional.
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Prior to Genpact, Niranjan worked with IBM Business Consulting Services and PwC Consulting in Sydney, where he held a range of roles across Business Consulting, Program Management, IT Implementation and Business Development with clients in Telecommunications, Travel and Transport, Automotive, Industrial and Technology. Prior to this career in IT and Consulting, he worked for Siemens and DCM Data Products in India in the Industrial Automation divisions, handling engineering, solutioning and business development roles.
Niranjan holds a Bachelor of Technology degree in Electrical Engineering from the Indian Institute of Technology, Delhi.
In her career of 17 years she has worked with the pioneers in mobile telephony – Modi Telstra and Airtel ; and in IT enabled services – Intelenet Global Services. She has worked for marquee clients like Vodafone, e Bookers, Lumo, Transunion, Equifax to name a few. Rohini has a strong track record of managing and transitioning large operations of 1000+ people, implementing best practices in processes, and delivering to ambitious goals with regard to Quality and Service Levels.
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Rohini holds a Bachelors degree in Accounting from Calcutta University.
Head of Marketing and Events
Julian Humphreys is the Head of Marketing and Events at Open Orbit. He has worked with global event company IQPC (International Quality and Productivity Centre) and CEDA (Committee for the Economic Development of Australia).
Julian completed his Masters of Commerce at the University of Sydney where he majored in Strategy, Innovation and Entrepreneurship. He completed his Masters with a distinction average and was awarded the Beta Gamma Sigma recognising students who came in the top 20%. During this time he worked with companies including Vodafone, Telstra, Commonwealth Bank of Australia and Deloitte.
As head of Marketing and Events, Julian’s role at Open Orbit is to identify potential partnership and business opportunities in order to help companies and governmental departments improve their business processes.
Customer Success Engineer
Erin has extensive experience in customer service, process improvement and training and staff development. She has developed these skills throughout her career, including over 10 years with one of Australia’s top financial services providers.
She worked on all aspects of projects, including data analysis, root cause analysis, identifying solutions, building business cases, reviewing and sign off of business requirements documents and technical specification documents, multiple levels of testing, change communications and training.
As a Customer Success Engineer, Erin is responsible for onboarding new users, supporting and mentoring users with their projects and quasi-consulting activities such as Rapid Assessments.
Alessandro is our most recent addition to Open Orbit. Graduating from Macquarie University with a Bachelor of Commerce Majoring in Marketing. His previous work experience stems from B2C sales, providing the basis of his interpersonal skills. His studious efforts have outlined his interests in marketing analytics, research and consumer behaviour.
As the Growth Officer for Open Orbit, Alessandro’s role involves developing new business opportunities, creation of marketing materials and analytics of marketing metrics and data, and general management/execution of marketing outreach and sales. He also works with Julian on developing the marketing direction and strategy for the company.
Our Advisory Board
Global Scaleup Leader, PwC Managing Director, Chairman, Director, Mentor & Social Entrepreneur
Mark helps businesses scale-up growth across emerging tech, smart services, and high growth knowledge-based businesses. Co-creating and accelerating growth pathways; building brands, commercialising data, and building cultures.
Previously Managing Partner of Operations, PwC Asia
35-year career as a management consultant and business leader, including 24 years as a Managing Partner at PwC and IBM Consulting. Experience across a wide range of organisations in many industries but particularly in financial services.
Chief Information Officer, eftpos Payments Australia
Ben’s career extends over 25 years including as Chief Information Officer for organisations across multiple sectors such as: finance, FMCG and property management in London, Hong Kong and Australia. He believes in the value of technology and process driven change for achieving business transformation and growth.
Karina is a Non-Executive Director of a variety of financial services boards and of a data service provider. Her executive career includes 18 years at Citi AU/NZ as its Corporate Treasurer, Financial Controller and lastly CFO. She also held the role of CFO/General Manager of the Corporate Centre divisions at Commonwealth Bank.