Case Studies / White Papers
Automation of corporate billing to improved customer experience and efficiency outcomes
Identified improvements to reduce teams working on process by 60% and identify errors leading to 40% of corporate billing requiring refunds
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Utilising employees intrinsic knowledge to drive faster change
Lifting the velocity on process improvement by empowering staff to identify and implement their own improvements
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Doubled the client's mortgage processing capacity
Analysis and identification of solutions achieved in 75% less time
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Reduce operating risks in IT legacy system replacement
Fast tracking process diagnostics for technology change
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Release or realign capacity to meet cost targets
Reduced costs through identifying capacity release in existing workforce
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Increased efficiencies across customer onboarding process
Increased efficiencies across customer onboarding process – Reduced timelines for analysis by 70%.
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Reducing cost of transformation at ITES
Improved organisational learnings through the platform.
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Customers With Life Insurance Products
Driving timeliness thereby improving retention of customers
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How Automation Could Help Drive Efficiencies Across Business Processes
Multiple processes were able to be mapped per week
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